Seven benefits of creating a culture of success through coaching in healthcare organizations

Coaching is a rapidly growing field in healthcare, for good reason. We see more and more healthcare organizations hiring executive coaches, creating internal coaching groups, and training physicians and other clinicians to engage in peer coaching. Coaching enables new types of conversations in organizations, including more open dialogue, collaboration, listening, and willingness to accept constructive […]

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The value of using leadership and team assessments during the change process

You already know that data is essential to successful change in healthcare: measuring and benchmarking clinical utilization, labor and non-labor ratios, patient satisfaction, and clinical quality measures. Assessing leaders and teams to get data about thinking styles, communication styles, and behavioral traits can also be quite valuable. First, any assessment tool needs to be highly […]

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Competencies physician leaders should have before becoming physician leaders

One of the harder career transitions to make is from a practicing physician to a physician leader with administrative and leadership responsibilities in a complex health system. Physicians spend many years learning the clinical nature of their work. Even if they take time out to get an MBA, they sometimes don’t know exactly what they […]

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14 reasons why people resist change in healthcare organizations

As you lead change, it is worth considering the many reasons people might resist your change initiative. If you know the reason or reasons behind their resistance, you can often come up with ways to get the other person on your side. Your argument for change has a logical flaw or is not supported by […]

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Six signs that collaboration has run amok in your organization

Collaboration is a wonderful thing. Who wouldn’t want to be in an organization in which people discuss ideas, exchange points of view, have productive back and forth, and build upon the best thinking? Unfortunately, we have seen collaboration run amok in many healthcare organizations. Here are six symptoms that might tell you that your organization […]

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When the desire for status gets in the way of change

One unfortunate challenge we see change leaders in healthcare have to handle is status. While status can be an important motivator and incentive, sometimes people get so concerned about their status that it gets in the way or results. Here four examples from our work: A physician leader is more interested in positioning himself to […]

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